1. General
These Terms of Service ("Terms") govern your use of the KOSTIN website and online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all Terms, please do not use our website.
2. Products and Pricing
- All products sold through KOSTIN are 100% authentic and sourced from authorized distributors.
- Prices are displayed in Euros (EUR) and include applicable VAT.
- We reserve the right to modify prices at any time without prior notice.
- Product images are for illustration purposes. Actual packaging may vary.
3. Orders
- By placing an order, you make an offer to purchase products from us.
- We reserve the right to accept or decline your order for any reason.
- Order confirmation will be sent to your registered email address.
- Orders can be cancelled within 24 hours of placement by contacting customer service.
4. Payment
- We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
- All payments are processed securely through Stripe.
- Payment is charged at the time of order placement.
- All transactions are encrypted with industry-standard SSL technology.
5. Shipping
- We currently ship to all EU countries.
- Standard shipping: 3-5 business days (EUR 6.99)
- Express shipping: 1-2 business days (EUR 14.99)
- Free shipping on orders over EUR 100.
- Delivery times are estimates and may vary.
6. Returns and Refunds
- Returns accepted within 30 days of delivery.
- Products must be unopened, unused, and in original packaging.
- Opened cosmetics and fragrances cannot be returned for hygiene reasons.
- Refunds are processed to the original payment method within 5-7 business days.
7. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- You must provide accurate and complete information when creating an account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of KOSTIN or its licensors and is protected by copyright and intellectual property laws. Product names and brands remain the property of their respective owners.
9. Limitation of Liability
KOSTIN shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, to the maximum extent permitted by applicable law.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Belgium and applicable EU regulations. Any disputes shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium.